This week it dawned on me, as I was offering a Leadership Development Training workshop in Cape Town, why a company’s management team is so often confused about the various leadership functions in an organisation. As a seasoned workshop trainer Read more
First impressions count. As the first point of contact with any company, your receptionist needs to present a welcoming and professional image. A receptionist’s warm greeting can speak volumes about how your organisation treats customers. While successfully managing the font Read more
Too many of us are striving for success. To be more, have more, feel fully present in our lives. Let’s face it – life is way too short to settle for a life of mediocrity. For many of us we Read more
I love fables because they tell a story with some ultimate meaning. Take the one about the boiling frog. Legend has it the origins of this fascinating story, is as a result of a 19th century science experiment. As the Read more
Salespeople love the old, “For Today Only,” spiel. It’s a pressure ploy I don’t enjoy, and so I rarely respond. Think about this though. If we were to transform this sense of urgency into excitement instead, there’s a great truth Read more
