The Selling Edge
Sales staff need to be equipped with a solid understanding of accepted sales techniques such as relationship selling and consultative or value-added selling.
Outline
Strong sales skills are essential in any market, but especially when customers are more selective and value driven.
This workshop is designed to help sales professionals deepen their understanding of client needs, communicate with clarity, and build lasting relationships that lead to sustainable growth.
Takeaways
- Navigate the full sales process with confidence and clarity.
- Apply effective sales techniques tailored to customer needs.
- Communicate with impact to build trust and influence.
- Distinguish between customer satisfaction and customer sacrifice.
- Identify and meet customer needs and expectations.
- Deliver service excellence and maintain value beyond the sale.
- Build strong, lasting relationships with both new and existing customers.
- Present features and benefits in a compelling, solution-focused way.
- Spot and respond to buying signals in real time.
- Negotiate with skill to reach win-win outcomes.
- Close deals with professionalism and strategic timing.
Our team is your team
You're in good hands
Our team works tirelessly to help your business grow and meet your ever-changing needs. We’re on the pulse of what’s relevant and trending in the workplace today.