Reception & Office Administration Skills for the Modern Workplace
This practical worksop aims to motivate participants to understand the impact of their work, understand the bigger picture and make a positive & cooperative difference to both internal and external customers.
Outline
This dynamic workshop is designed to prepare participants for the demand of busy office environments, blending traditional administrative competencies with digital fluency and customer service excellence.
Whether you’re new to the field or looking to sharpen your skills, this course offers a comprehensive foundation for front-line and support roles.
Take Aways
- Deliver professional and courteous reception services.
- Manage administrative tasks efficiently using relevant technology.
- Multi-tasking and developing office systems and structures
- Attitude and self-motivation
- Being part of the solution.
- Communication skills: Telephone, email correspondence, personal presentation, Zoom/MS Teams etiquette
- Dealing with conflict
- Basic stock control
- Managing and coordinating meeting rooms.
- Meeting and serving customers internal & external
Our team is your team
You're in good hands
Our team works tirelessly to help your business grow and meet your ever-changing needs. We’re on the pulse of what’s relevant and trending in the workplace today.