Manager Express

Managerial Skills


Management is the art of getting the people under you to work for the people over you without stepping on the toes of the people who work with you. A breakdown in either one of these areas can trigger a negative chain reaction with disastrous results. Management is a complex balancing act and most managers wear several hats, simultaneously operating as salesperson, coach, disciplinarian, referee and an assortment of other roles. Today’s companies require strong leadership for survival.

Management and the Organization

  • Understanding management
  • Management process
  • Management objectives
  • Organizational chart

Management Functions and Roles

  • Building a successful team
  • Effective delegation
  • Time management
  • Decision making and problem solving
  • Enforcing performance standards
  • Strategic planning
  • Facilitating change
  • Negotiating skills
  • Conflict management
  • Conducting effective meetings
  • Drivers for change

Human Relations

  • Disciplinary process
  • Recruitment and selection
  • Coaching and mentoring

Select your preference
In-House Training Public Workshops