THE EVOLVING ROLE OF OFFICE ADMINISTRATION & FRONT OFFICE ADMINISTRATION
With noticeable and rapid developments in technology and an ever-evolving workforce, the role of office management and front office support is constantly changing. So, what does it take to keep your finger on the pulse and ensure you are working in the most efficient way possible?
First and foremost these are the 13 most important attributes you can cultivate in your job function:
- Show initiative
- Have a great sense of humour
- Be dignified
- Take responsibility
- Demonstrate enthusiasm
- Be determined
- Be courteous (yes, even if they are annoying)
- Have patience
- Manage criticism
And you thought this was an easy job? As you can see from the above, doing this job well requires a level of training and commitment to the function.
Not forgetting the core elements of business etiquette which is a state of mind to keep you being seen as the professional you are.
Another important aspect of this role is to continually develop your computer skills. This is guaranteed to be a major time-saver, enabling you to multitask with greater efficiency.
If you want to fine-tune your skills and learn how to develop the critical tasks required to take your office administration and front office functions to the next level, then this training is for you.
We have been training countless professionals for over 21 years with an original hands-on style and an unforgettable experience.
Book your next training and harness your skills.