If the coronavirus pandemic has proven anything, it’s that change can happen incredibly fast. The work environment we all knew before 2020 is gone and will never be the same again. Many people are now working from home while others have expanded their workload or are now undertaking tasks outside their usual scope.
In a year of unprecedented change, including the profound impact the COVID-19 pandemic has had on the workplace, leaders are being asked to rethink how their businesses operate.
Yet, ongoing training is integral to a company’s success. The challenge is how to help organisations transition to a remote workforce, shift in-person events to a virtual environment, establish continued good team communication, and take up-skilling to a new level. This influx of rapid change is making it difficult for many companies to plan for long-term growth.
As we move into 2021, the most innovative and successful companies will be those that apply the knowledge they’ve gained in 2020 and continue to effectively communicate with a workforce that is becoming more and more dispersed. The transitioning to virtual work environments have significantly changed the way employees perform their jobs.
Information Technology Shifts
With a growing move towards using Information Technology (IT) many companies are adopting mobile learning as a solution to support dispersed employees while up-skilling them to effectively succeed in their roles.
With this change, come new opportunities for employees to not only learn new skills but to also interact with one another in a virtual space that encourages and motivates them to work at their best.
Training through social collaboration tools
A growing number of organisations are incorporating social media platforms such as Facebook, Twitter, and LinkedIn into their learning environments. Many large organizations are adopting social learning tools such as internal employee blogs, wikis, and online expert communities as effective training tools.
Prominent organizations are encouraging employees to use social media as it provides the staff a chance to engage in active and collaborative learning. Social learning helps create a network of knowledgeable people across the world, which assists employees and managers to make informed decisions and solve complex problems.
Using social collaboration tools employees can easily share their accomplishments with their social network colleagues.
VETTA Internationale is taking the bull by the horns
Pioneers in soft skills training some 21 years ago, we are once again taking the lead and pioneering a new concept of delivering training that makes complete sense in this new climate. VETTA Internationale has teamed up with two international companies that not only deliver virtual training but also promote a task management platform that encourages employees to fully communicate with one another in a virtual space; this with the use of gamification principles to motivate teams across the board and show recognition for their efforts and participation.
One of the key components is how all training is delivered; continuous training presented in short spurts, electronically evaluated and done consistently throughout a yearly cycle, without the need of taking time off work, yet maintaining the ‘human’ component of classroom training and coaching. A win-win from an HR perspective and learning and Development Specialists.
Soft skills have become core to organizational and employee success, and practice is needed to effectively develop this skill set. Face-to-face training is typically the chosen method of delivery, but virtual reality and augmented reality platforms are quickly emerging as a viable solution for practicing critical skills, such as delivering feedback, communication and active listening.
Evaluating Employee Performance in Remote Work
Remote work environments have changed the employee-manager relationship. Leaders who were accustomed to working in a traditional office setting must now manage at a distance. This shift requires a different skillset with a new approach to leadership. With observation more difficult in remote work, leaders must adopt new ways to assess their employees’ performance.
With the growth of online training building, an equitable workplace means a company is required to offer all employees access to technology to develop career advancement opportunities – not just those identified as high-potential talent.
There can be little doubt that the way training used to take place, will no longer apply as we enter a new era of soft skills training.