Effective Communication

Effective Communication


For an organization needs to run cohesively, communication is necessary. Communication involves listening attentively, engaging in dialogue and delivering information in the most direct and productive ways possible. Everyone in your organisation is responsible for their role in efficient and open communication.

Communication Core Skills

  • Communicating is individual
  • We’re not all the same
  • Change yourself to change others
  • You are the only one for you
  • What’s already working?
  • How communication happens
  • Verbal and non-verbal communication
  • Communication cycle
  • What can get in the way of effective communication
  • Common barriers to effective communication
  • We all make too many assumptions
  • Patterns reverting to character type
  • Needing to be right

  • Conflict resolution
  • Agreement
  • Bridge building
  • ‘I’ not ‘you’
  • Improving communication skills
  • Be a good influence
  • Attitude and staying positive
  • Effective listening and responding
  • Importance of feedback
  • Communication through delegation
  • Going back to basics

Benefits of Attending:

Participants will improve their state of communication within the organisation resulting in each member contributing to one goal.

Delegate Feedback

This workshop is excellent the way it was conducted! Extremely satisfied not only with the training but also the outcome. Worth recommending Triple H IT Solutions (Pty) Ltd
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