Quality Control Management

Quality Control Management


Quality is expected – but do organizations always meet this expectation?

Quality and the Organization

  • What is quality?
  • Where does quality begin?
  • Understanding standards

Key Components of a Quality Management System

  • Quality policy
  • Procedures
  • Specifications
  • Setting standards
  • Records
  • Training people
  • Documentation
  • Problem solving methods

Quality Assurance and Control

  • Failure Testing
  • Statistical control

Quality Tools

  • Questions to ask

The Ultimate aim Quality Management System

  • Quality Management Systems requirements checklist

Benefits of Attending:

Participants will learn the core elements of a quality management system and integrating them within an organization brings about an improvement in quality, an increase in the customer satisfaction rate and an improved competitive edge.

Delegate Feedback

This workshop was quite stimulating and rated it very highly. It confirmed that we are on the right track with the planning and executing of our projects. Highly recommendable and excellent trainers. Fruition Fruit