Operations Management

Operations Management


Operations Management involves the oversight of materials, information and finances as they move in a process from supplier to manufacturer to wholesaler to retail to consumer. Operations management involves co-ordinating and integrating these flows both within and among companies.

Introduction to Supply Chain Management and World Class Manufacturing

  • What is supply chain?
  • Global optimisation
  • Managing uncertainty
  • Why supply chain management?
  • Key issues in Supply Chain Management (SCM)

Definition of World Class Manufacturing (WCM)

  • Philosophy behind WCM
  • World Class Improvement techniques
  • Total Quality Management (TQM)
  • Just in Time (JIT)
  • Lean Production
  • Teamwork and Continuous Improvement

Origins of WCM

  • Craft Production
  • Mass Production
  • World Class Manufacturing

Getting People Involved

  • Effective Team Work
  • Training Programmes

Managing Change

  • The Goal
  • Progress in Stages
  • Being prepared for set backs
  • Being patient (SCM)

The Basic Manufacturing Principles, Systems and Processes

  • Types of Manufacturing
  • Continuous, repetitive or intermittent
  • Process (mass), batch or jobbing

Layout Types

  • Enlarging or reducing existing departments
  • Movement of a department

Benefits of Attending:

Delegates attending this workshop will be trained on the skills to efficiently co-ordinate the process from supplier – manufacturer – wholesaler-retailer.

Delegate Feedback

Our delegates gained sufficient knowledge to apply to their positions. The training was rated very highly on all scores and delegates felt comfortable recommending this training to othersLogix Solutions