Outline
This dynamic workshop is designed to prepare participants for the demands of the modern office environments, blending traditional administrative competencies with digital fluency and customer service excellence. Whether you’re new to the field or looking to sharpen your skills, this course offers a comprehensive foundation for front-line and support roles.
Target Audience
Suitable for administrative support staff & reception
Take Aways
- Deliver professional and courteous reception services
- Manage administrative tasks using the latest technology
- Organise and prioritise workloads
- Professionalism and confidentiality
- Being part of the solution, not the problem
- Team collaboration
- Filing and general office administration
- Dealing with conflict and problem-solving
- Basic stock control
- General business etiquette
- Meeting and serving customers, internal & external
Our team is your team
You’re in good hands
Our team works tirelessly to help your business grow and meet your ever-changing needs. We’re on the pulse of what’s relevant and trending in the workplace today.