Call Center Training
Call
Center
This practical workshop will provide call centre agents clarity on expected business performance standards and enhance call centre productivity.
View WorkshopTelephone
Sales
Selling is not for the faint hearted; Individuals who want to succeed in phone sales must learn and master a number of job skills.
View WorkshopComplaint Handling
with Conflict Management
Complaints are often handled negatively and poorly understand. How to manage complaints efficiently, handle conflict and deal with customers professionally.
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