Time management training is a popular topic. Often bosses will book their employees in for a time management workshop with the expectation that the facilitator will raise a magic wand, abracadabra, and done, all time management issues are resolved. The Read more
The balance between work and family commitments is a particularly challenging hard act to follow. Too often there is a conflict of roles. On the one hand you have work demands you need to fulfill, and you have commitments outside Read more
As I sit on my patio overlooking the Tuscan hills, with my son playing ball in the courtyard, I find myself fielding calls, making bookings and my training calendar is almost full for July 2019. I’m loving this virtual way Read more
As I sat in my first reception training workshop with Lionel Bourgeois, Director of VETTA Internationale, I was astonished to find out about some of the day-to-day challenges many receptionists face. In particular, many feel they are ignored and seen Read more
You are overworked and somehow the demands just keep on coming. You say nothing. You work overtime, neglecting your family and home life – all because you have the ‘disease to please.’ Sound familiar? In all the years I have Read more
